Policies

Reservation Policy for General Offers

For long terms stay (more than 3 nights accommodation) we hereby kindly request a 40% deposit of your total stay to guarantee your reservation. For 3 nights or less accommodation, the deposit requested will be 100% of your stay.

Special Policy for Non-Refundable Offers

A  Non-Refundable Offer is the lowest available rate. To proceed the booking of a Non-Refundable Offer, the total price of the reservation will be charged on the day of booking and it is not refundable.

If cancelled, modified or in case of no-show, the total price of the reservation will be charged.

Cancellation or amendment

If you have to cancel or amend your reservation once confirmed, then a cancellation charge will apply as follows:

If you wish to cancel 10 days before arrival date, no cancellation fee will be applied.  The deposit paid will be refunded

If you wish to cancel between 10 and 2 days prior to arrival a charge of 100% of the first night room rate will applied. For stays of more than 1 night the deposit amount corresponding to the remaining nights will be refunded

Within 48 hours of arrival the full amount for the full duration booked will be charged. Reduced days during your stay will be billed at the full rate unless the room can be re-sold without loss.

No shows will result on the full amount being charged as a cancellation fee.

Extra Bed and Child policy

Extra Bed: 30% increase in the amount of the stay, per extra bed.

All children under 3 years stay free of charge for baby cots only. Cots must be booked in advance and are subject to availability.

All older children are charged at the normal value of the extra bed. Maximum capacity of extra beds / baby cots in a room is 1.  Maximum Capacity per room is 3 person (Including Children)